Facebook, Instagram and WhatsApp suffered a global outage. What happened?

Facebook, Instagram and WhatsApp suffered a global outage. What happened?

Over the past year, the social network has announced a series of moves to tighten handling of data, including eliminating most of its data-sharing partnerships with outside companies.

Facebook, the world's largest social network, had to turn to its rival Twitter to explain that its group of hugely popular apps were having difficulties. Their outage map for Facebook showed a surge in reports in the Northeast from Washington, D.C. through NY, though a cursory search of the Twitter free-for-all on the topic indicates the reach is well beyond the greater metropolitan areas.

The DownDetector website - one of the internet's most used sources of numbers on outages - showed the number of complaints had peaked at more than 12,000, gradually falling to about 180 in the early hours of Friday morning. By Thursday morning, though, services seemed to be coming back online. "We're working on getting this fixed as fast as we can".

Users flocked to Twitter to let the company know what they thought about the outage.

People went on Twitter to vent their frustration about the problems.

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The company blamed a change it had made to its system for the outage.

Yesterday was full of problems and inconveniences for users of the Facebook social platforms (also Messenger) and Instagram and last night WhatsApp closed the loop. In a tweet about 24 hours after the problems began, Facebook apologized and thanked people for their patience. "We've now resolved the issues and our systems are recovering", Facebook wrote from its official Twitter account on Thursday.

Facebook shares were trading down 1.7 percent early Thursday afternoon, at $170.50.

After staying tight-lipped on the cause of the outage for almost 24 hours, Facebook early Thursday afternoon blamed it on a "server configuration change that triggered a cascading series of issues". The Facebook family of apps, including Instagram, were down for almost 14 hours, according to CNN.

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