IPhone X rear camera issues can break Face ID

IPhone X rear camera issues can break Face ID

Yes, it might sound a bit weird initially, but Apple is now repairing rear cameras which is technically fixing the rear cameras.

If that doesn't work, an internal note recently issued to Apple Store technicians and sanctioned service providers recommends the "whole unit" be replaced rather than a "same-unit display repair" be attempted.

Customers facing the iPhone X Face ID issue can arrange an appointment with an Apple Authorized Service Provider via the Contact Apple Support page.

According to multiple reports, several iPhone X users are facing issues with the handset's FaceID unlock feature.

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That may reflect the complexity of Apple's infrared face scanning system, the costliness of which is thought to be pushing Apple's lower-tier rivals to other innovative biometric authentication technologies, especially in-display fingerprint recognition.

He's said in his Reddit post describing the issue, seemingly, his iPhone X's the back camera and Face ID had ceased working correctly. Again, it's a complex system, and it's evidently one that can be repaired relatively easily, or not at all. Namely, after upgrading to iOS 11.3 the microphones of iPhone 7 and iPhone 7 Plus stop working. If the fix of your iPhone X doesn't work, a full-device replacement is likely to take place. But, if the issue persists, as a last resort they are authorized to replace it with a new unit. Apple has claimed that this new Face ID should replace the conventional Touch ID that was introduced with the iPhone 5s.

It's not even clear what the link is between the rear dual lenses and Face ID. The document instructs employees to run a diagnostic test to detect rear camera issues and if so replace the camera.

Apple is aware of a bug that affects some iPhone microphones during calls, according to reports. If the test identifies a problem, specialists are then asked to perform the necessary fix and see if it addresses the Face ID issue. There have been instances where users explained that features like pano, slow-mo, and time-lapse still worked, while others did not.

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